Connect2Education takes the security and privacy of personal data seriously and ensures that personal data is processed in a transparent and lawful manner.
The gathering and processing of data is a fundamental requirement of our business activity to maintain relationships with individuals. At all times we will comply with our legal obligations under the Data Protection Act 2018 (the ‘2018 Act’) and the EU General Data Protection Regulation (‘GDPR’) in respect of data privacy and security.
This notice applies to associates, referred pupils/students, management, support and teaching staff in schools working with Connect2Education Ltd. If you fall into one of these categories, then you are a ‘data subject’ for the purposes of this Privacy Notice.
Information about Us:
What Does This Notice Cover?
This Privacy Notice explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
What is Personal Data?
Personal data is any information about you that enables you to be identified. Some of the data we use is sensitive data and can include assessment data, names and addresses of students and parents.
Why and How Do We Use Your Personal Data?
Connect2Education uses your data because it is necessary to support the work we undertake and the performance of a contract with your school or educational establishment. What we collect about you and how we do this depends on what services you might use, and how much personal data about you we need to provide these services.
What Personal Data Do We Collect?
We may collect some or all of the following personal data:
Name of student
Name and job title of key professional or Senior Lead
School/place of work
Student date of birth
Student and school address
Student performance, behaviour, and health information
School and parent/carer/additional professional email address
School/parent/carer telephone number
How Long Will We Keep Your Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
(a). Diagnostic assessments undertaken on behalf of schools will be kept for 6 weeks from the assessment date to allow for queries to be answered and recommendations to be put in place. A copy will be provided for school and parents/carers at the time of the assessment – school will be responsible for the correct storage of the report alongside other documents in a pupils file.
(b). Contact data of school staff will be reviewed on an annual basis to ensure accuracy of data held
How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.
The security of your personal data is essential to us and to protect your data, we take a number of important measures, including the following:
All files are secure and password protected
All filing cabinets are locked inside our office which is also locked when not in use.
Do We Share Your Personal Data?
We may share your personal data with other organisations involved in the assessment, usually the referring institution, this is to allow for the assessment process to take place.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
What Are Your Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details below, and the right to access the personal data we hold about you.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
The right to restrict (i.e. prevent) the processing of your personal data.
The right to object to us using your personal data for a particular purpose or purposes.
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
How Can I Access My Personal Data?
All subject access Connect2Education should be made in writing and sent to the email or postal addresses shown below.
There is not normally any charge for a subject access request. However, if your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive request) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request normally within one month of receiving it. We aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
For the attention of:
Mr Gordon Phillips
Email address: firstname.lastname@example.org
Telephone: 01642 961230
Postal Address Unit 2, Office 8, Roseberry Court, Ellerbeck Way, Stokesley Business Park, Stokesley TS9 5QT
Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available via the website address: